Ship Insured Package Protection
Package Protection Insurance for in-transit goods is available through Ship Insured. Ship Insured is an affordable policy based on your order amount.
Customizable policies to cover your in-transit products.
Reimbursement up to the sales price of purchased products.
Full coverage for loss and damage while in transit.
- A fast claims process that is fair and quick (within 10 days).
Coverage does not cover international orders. covers all packages that are lost, damaged, or not delivered within the United States. To file a claim please email email@example.com
- Packages that have no updates (in-transit or pre-shipment) for more than 10 business are replaced.
- Damaged ejuice and disposables need to be reported within 48 hours.
- Malfunctioning Hardware must be reported to the manufacturer for replacements (i.e. SMOK, UWELL, VooPoo, etc).
- Customer must contact shipping company (USPS or Fed Ex) prior to filing a claim if package is marked as delivered.