Pod Juice

Ship Insured Package Protection


Ship Insured

Package Protection Insurance for in-transit goods is available through Ship Insured. Ship Insured is an affordable policy based on your order amount.

Benefits include:

  • Customizable policies to cover your in-transit products. 
  • Reimbursement up to the sales price of purchased products.
  • Full coverage for loss and damage while in transit. 
  • A fast claims process that is fair and quick (within 10 days).

Coverage Policy: 

Coverage does not cover international orders. covers all packages that are lost, damaged, or not delivered within the United States. To file a claim please email sales@podjuice55.com

  • Packages that have no updates (in-transit or pre-shipment) for more than 10 business are replaced. 
  • Damaged ejuice and disposables need to be reported within 48 hours.
  • Malfunctioning Hardware must be reported to the manufacturer for replacements (i.e. SMOK, UWELL, VooPoo, etc). 
  • Customer must contact shipping company (USPS or Fed Ex) prior to filing a claim if package is marked as delivered.

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